FAQ

No two replacement projects are identical. In order to figure out the budget for your window or door replacement project, we will need to completely realize your wants and needs. Arrange a free, in-home consultation and we’ll be able to offer you a free quote during your consultation. A Pella® design specialist will work alongside you to visualize your project, pick high-quality products and take measurements for your replacements.

In addition to offering high-quality products in various styles, we also have payment and finance options to help make your replacement project a reality.

It’s our mission to ensure we answer every one of your questions about windows and doors from Pella of Champaign. We’ll take a look at all the features and possibilities available to you, including material choices and energy-efficient enhancements. To make sure we can cover it all, we recommend you schedule about two hours for your consultation meeting.

Your in-home consultation is crucial to ensuring your happiness with your window and door replacement. It will help you select the perfect windows or doors for your Champaign-area home and your budget. It’s best to schedule your no-obligation, in-home consultation when each of the decision-makers are able to join. Our Pella® expert designer will talk through a number of standard questions like:

  • Which materials (vinyl, wood or fiberglass) are best suited for your Champaign-area home?
  • Which functional features do you want your windows or doors to have?
  • What level of energy efficiency is ideal for your home?
  • Which colors do you want?

Accurately quoting your replacement windows or entry door project depends upon the information we receive throughout the in-home consultation. You can find out more about in-home consultations here.

Installations of replacement windows and doors from Pella of Champaign are led by a Pella® Expert InstallerSM. Under his or her direction, Pella-certified installers will install your windows or doors for you. They must go through an extensive set of training courses to ensure your windows and doors are properly installed and match Pella’s warranty criteria. You can find out more about your simple, no-guess installation day here.

Before they can be brought on board, Pella makes installers to pass a drug test and background check. Our installers are completely covered by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also covered for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and the majority of Canada. How will this impact you? Not only could you realize a decrease in your heating and cooling costs, but you will help reduce your environmental impact.

The benefit of Pella® vinyl windows is that you won’t have to paint them. They come in a host of colors, so you’ll find a color that goes with your house. We do not recommend painting your vinyl products; this will invalidate your warranty.

Pella of Champaign offers services and support that bigger stores aren’t able to. Our professional staff has expertise in selling, installing and servicing Pella® windows and doors. You’ll have a specific Pella sales team, including a project manager, local service technicians and quality installers. We typically use the term “single-source accountability.” Simply get ahold of our office, your sales representative or your project manager with any questions or concerns you encounter, and we will get to work resolving the issue.

There are many reasons why Champaign-area homeowners pick Pella of Champaign for their replacement window and door needs. Our success relies on customer satisfaction, not stock prices. All of our high-quality windows and doors are made with care and serviced by Pella’s professional Direct Sales Network. Unlike other companies who sell specifically through third-party channels, Pella of Champaign has a dedicated window and entry door showroom. This distinct way of doing business offers you a customized experience with the aid of a local Pella®-certified team. Whether you are in the market for the beauty of wood, the strength of fiberglass or the low maintenance of vinyl—Pella of Champaign has a superior-quality, energy-efficient and durable solution.

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